Returns & Exchanges
At Hayaa' Clothing, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with tags attached.
Initiate a Request
Log into your account or visit our Returns Portal with your order number and email address to select the items you wish to return.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship the Package
Drop off your package at any authorized carrier location and keep your tracking receipt for verification purposes.
Receive Your Refund
After our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing