Frequently Asked Questions

Everything you need to know about shopping with Hayaa' Clothing.

What is your shipping policy and delivery timeline?

We offer worldwide shipping. Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit for our modest wear collections.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer buy-now-pay-later options through Klarna and Afterpay in select regions.

How should I care for my Hayaa' garments?

To maintain the quality of our fabrics, we recommend hand washing or using a delicate machine cycle with cold water. Always air dry and iron on a low heat setting to prevent damage.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.